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Answers to many of the most frequently asked questions we get are below. But if you can’t find the information you’re looking for, please don’t hesitate to call us 512-267-7000.

  • How do I get to the nearest grocery store?

    Directions to the grocery store Lowes Market: start at the entrance of The Hollows on FM 1431 – go west to Lago Vista first red light (est. 1/4 mile) turn left take first right into the Lowes Market parking lot.

  • Do your homes have Internet access and cable television?

    All of our homes have high-speed Internet access with Wi-Fi, as well as cable television.

  • What supplies and basic amenities are included with the vacation rental?

    All Hollows Vacation Rentals are fully stocked with bed linens, towels and sundries including laundry soap, as well as fully equipped kitchens and televisions. A few personal care items are included as well, including personal-sized shampoos and soaps.

  • Are we expected to clean? And is there a cleaning fee?

    We hope you will be impressed with our well kept vacation homes, and appreciate the care both previous guests and we have shown. We hope you will take pride in leaving your vacation rental in the same condition you found it, minus making the beds and cleaning the bathrooms. After all, you are on vacation! Our cleaning fee is relative to the number of guests and the length of stay. You can also request cleaning service during your stay.

  • Do you offer long-term rentals for relocation or corporate stays?

    Yes, we do. Call us at 512-267-7000 to let us know the particulars of your extended stay and we’ll match you with a comfortable long-term rental.

  • Can you help with outdoor activities?

    Yes we can! Check out our activities, or call us at 512-267-7000 and we’ll be happy to offer you suggestions and connect you with area services.

  • Where are services located?

    Lago Vista is relatively small and easy to navigate, with a grocery store, two hardware stores, several banks, and a post office.

  • Are there good restaurants in surrounding areas?

    Although Jonestown and Lago Vista are relatively small towns, there’s a good variety to select from; Subway, Dee Dee’s Tacos & More, Maria’s Mexican Food, Domino’s Pizza, Latte Vista Café & Coffee shop, J & J’s Bar-B-Que, More Restaurant, Wok ‘N’ Grill, American Girl Grill.

  • How far is The Hollows from the airport in Austin?

    The Hollows is 40 miles from Austin Bergstrom Airport, and the drive takes approximately 45 to 75 minutes depending on time of day and traffic.

  • Can I bring my pet?

    Some of our vacation rentals are pet friendly, and The Hollows is a great place for hanging out with man’s best friend. Call us for details about the homes we have available.

  • Where are the rentals located?

    The Hollows resort is on the secluded North Shore of Lake Travis just 12 miles west of 183 toll way on FM 1431. Located in the Hill Country only 40 minutes from Downtown Austin and 20 minutes from North Austin.

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